California provides scant information to families looking for residential elderly care

According to the California Department of Social Services website, Valley Springs Manor is open for business and fully licensed.

That may come as a surprise to the families of 19 residents who were abandoned at the facility in October because state regulators closed it for providing substandard care. The fact that state records don’t reflect the well-publicized incident points to a bigger problem: Californians looking for a safe option for a loved one can get scant information about such facilities from the state agency that regulates them.

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